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Archives: FAQs

How to Re-Enroll After Cancelling Your Account.

You can use your previous LOGIN credentials to LOGIN into the site. Then, go to the Profile Page Click the Membership tab. Under Membership tab you can see the Renew now Button.  You will be instructed to RE-ENROLL.

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How to Change/Update your Credit Card Info.

  Go to Profile navigation Click Membership tab Then Click the Update Billing Info Button

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Alternate way to cancel subscription via PayPal.

Log into your PayPal account Next to ‘Logout’ at the top, click the gear icon This should take you to Settings. Click ‘Payments’ at the top Click ‘Manage pre-approved payments’ On the left side under ‘Automatic Payments’, click Legacy Technology Group. If you do not see this option, make sure ‘Show active’ is marked Next

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How do I cancel my monthly subscription?

Log into your account: https://mygracelifeacademy.com/login Click Profile at the left of the page. Go to Membership tab In the Profile page, click the Cancel button on the Bottom side. You will need to confirm cancellation by clicking “Yes, cancel this membership” button. That will cancel your Subscription. In case you would like to Re-Enroll, you

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If I have a question about the site or any of the courses?

Go to https://mygracelifeacademy.com/contact/ Complete the form and submit. Our team will get back to you within 24-48 hours.

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Why am I being billed by Legacy Technology Group instead of Creflo Dollar Ministries?

Legacy Technology Group is contracted to provide the Grace Life Academy Learning Management System for Creflo Dollar Ministries.

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Can I change my user name?

Unfortunately no. If you really want to change your user name, you can cancel your account, and re-register with another user name.

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How do I retrieve a lost user name?

You can locate your username in the Welcome email you received when you signed up.

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How do I retrieve a lost password?

Go to https://mygracelifeacademy.com/login/ and click Lost your password? Enter your email or username.  You will receive an email with a link that will prompt you to create a new password. After you confirm this request, you will receive a 2nd email with a temporary password. Go to https://mygracelifeacademy.com/login/ to log in with your temporary password. Once logged

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How do I change my password?

Log into your account https://mygracelifeacademy.com/login/ Click ACCOUNT on the left-side menu. Enter your new password then confirm it. Save your changes and your password will update.

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